We hope that the following frequently asked questions will help you in planning for your visit!
When is The Butterfly Atrium open and is there an additional fee to visit the butterflies?
The Butterfly House is included in admission and is open daily; see hours here.
What happens inside the Gardens when it rains?
We remain open during showers and on most rainy days. However, in the event of severe, inclement weather, guests will be asked to exit the Gardens and seek shelter in their cars or move into the Conservatory. Guests will be re-admitted once the storm has passed.
Is Hershey Gardens wheelchair accessible? Are wheelchairs available?
Hershey Gardens is wheelchair accessible. To avoid steep terrain, please follow the suggested route on the map guide. Hershey Gardens has a limited number of manual wheelchairs available on a first-come, first-served basis. Wheelchairs may not be reserved in advance.
How much time should be allotted to visit Hershey Gardens?
We encourage you to take your time and enjoy the beauty of the Gardens! The average visitor will spend 90 minutes touring the grounds. Please allot additional time if you’re a botany enthusiast or if your youngsters will be enjoying The Children’s Garden and Butterfly Atrium.
Can I bring food into the Gardens?
Outside food and drink is prohibited. Picnic tables are available on a first-come, first-served basis outside the main entrance. Beverage vending machines and drinking fountains are located inside the Gardens.
Can I smoke inside the Gardens?
Smoking (including cigars) is strictly prohibited inside the Gardens.
Are pets permitted in the Gardens?
With the exception of service dogs, animals are prohibited inside the Gardens.
Can my kids wear their rollerblades/heelys?
Roller blades, heelys and skateboards are prohibited inside the Gardens.
May I pick flowers in the Gardens?
For your safety and to preserve the beauty of the Gardens, disturbing, cutting, carving, chopping, picking, removing or eating parts of any plant, shrub or tree is strictly prohibited. In addition, Hershey Gardens is home to birds, rabbits, squirrels, and other wildlife. Disturbing any wildlife, nests or eggs is strictly prohibited. Some wildlife, such as hummingbirds, is protected by law.
I am a professional photographer and would like to take photos in the Gardens. Am I allowed to take photos?
Hershey Gardens encourages its guests to take casual photographs and videos of their visit for their own personal use. However, personal photographs and videos may not be used for commercial purposes.
- All photographers/videographers and those being photographed must purchase general admission to the Gardens or be active Members.
- Photography sessions must not interfere with the enjoyment of other guests.
- Wedding parties that are not having a wedding ceremony and/or reception at Hershey Gardens but would like to come for photos must make a reservation by calling 717.508.5970 or emailing firstname.lastname@example.org, so photography doesn’t overlap. Wedding parties will be charged the regular admission rate for each guest in the party, including the photographer. Wedding parties are not permitted in The Butterfly Atrium.
All professional photographers must sign a permission form indicating that any photographs or video/film footage taken at Hershey Gardens will not be used for promoting commercial products or services.
•All photography is at the discretion of Hershey Gardens.
•Product photography is not permitted.
•Portfolio photography for aspiring photographers and models is not permitted.
•Changing of clothing or photography of bathing suits or lingerie is not permitted.
•Commercial filming and photography are permitted by appointment at the discretion of the Gardens. Location fees and insurance are required, and certain restrictions may apply. For information about commercial photography and filming, call 717-298-2203.
•During your visit you may be filmed, videotaped, and/or photographed by a Garden employee or contract photographer. Your attendance serves as permission for the use of your image by the Garden and its constituents.
•Monopod/tripod/easel use by amateur photographers and artists is not permitted in The Butterfly Atrium at any time.
•Monopod/tripod/easel use by amateur photographers and artists is permitted outside in the Gardens any time with the exception of specially ticketed events and at the discretion of the Manager on Duty.
•Hand-held easels (without legs) for drawing and painting are permitted any time.
•Photography, painting or drawing sessions must not interfere with the enjoyment of other guests.
•Tripod use is limited to garden photography. Use of tripods for individual or family portraits, product photography, or portfolio photography for aspiring photographers is not permitted.
•All photographers and artists must purchase general admission tickets or be active Members.
•Photography, painting or drawing sessions must not interfere with the enjoyment of other guests or create any safety concerns. Hand-held easels (without legs) for drawing or painting are also permitted any time. Portable chairs and equipment carts are not permitted.
With the exception of wedding parties, it is not necessary to inform us of your plans in advance; simply purchase your admission ticket upon arrival and request the photographer permission form/agreement or submit your signed permission form.