Please see our updated COVID-19 Health & Safety Guidelines.

What if I am staying at The Hotel Hershey or Hershey Lodge?
Guests of The Hotel Hershey and Hershey Lodge will receive complimentary tickets to use during their stay.

Is the Butterfly Atrium open?  Is there an additional fee to visit the butterflies?
The Butterfly Atrium is open daily. There is not an additional fee to visit the butterflies; it is included in general admission.

Is Hershey Gardens open in inclement weather?
In the event of severe, inclement weather, guests may be asked to exit the Gardens and seek shelter in their cars or move into the Conservatory. Guests will be re-admitted once the storm has passed.

Is Hershey Gardens wheelchair accessible? Are wheelchairs available?
Hershey Gardens is wheelchair accessible. To avoid steep terrain, please follow the suggested route on the map guide. Hershey Gardens has a limited number of manual wheelchairs available on a first-come, first-served basis. Wheelchairs may not be reserved in advance.

Do you allow service animals?
Service animals are permitted in all public areas of the gardens. Service animals are trained to perform specific tasks for an individual with a disability as defined by the Americans with Disabilities Act. Comfort animals, therapy animals, companion animals, or emotional support animals are not service animals, as defined by the ADA, and are not allowed. The ADA guidelines regarding service animals can be accessed here.

Does Hershey Gardens offer resources for guests with Autism?
Yes. Please click here for a social story about visiting Hershey Gardens. Also, please click here for a visual schedule.

Can I bring food into the Gardens?
Picnic tables are available on a first-come, first-served basis near the entrance (see map here). Outside food and drink is prohibited inside the Gardens. 

Can I smoke inside the Gardens?
Smoking (including cigars and e-cigarettes) is strictly prohibited inside the Gardens.

May I pick flowers in the Gardens?
For your safety and to preserve the beauty of the Gardens, disturbing, cutting, carving, chopping, picking, removing or eating parts of any plant, shrub or tree is strictly prohibited. In addition, Hershey Gardens is home to birds, rabbits, squirrels, and other wildlife. Disturbing any wildlife, nests or eggs is strictly prohibited. Some wildlife, such as hummingbirds, are protected by law.

Are pets permitted in the Gardens?
With the exception of service dogs, animals are prohibited inside the Gardens.

Can my kids wear their roller blades/heelys? Can they bring a sports ball to play with?
Roller blades, heelys and skateboards are prohibited inside the Gardens. Sports equipment and toys, including balls and frisbees, should be left in the car during your visit.

What items are restricted at Hershey Gardens?
Weapons of any kind are prohibited. Weapons are considered to be any item that could endanger public safety. Some examples include: firearms, knives and mace. Hershey Gardens reserves the right to refuse the entry of any item that could be considered a weapon.

Are shirts and shoes required?
Shoes and a shirt are required during your entire visit.

I am a professional photographer and would like to take photos in the Gardens. Am I allowed to take photos?
Please see our photography policy here.

I am an artist. Am I allowed to paint in the Gardens?
• Monopod/tripod/easel use by artists is permitted outside in the Gardens any time with the exception of specially ticketed events, and at the discretion of the Manager on Duty. They are not permitted in the Butterfly Atrium at any time.
• Portable seats are permitted.
• Painting or drawing sessions must not interfere with the enjoyment of other guests or special events.